Privacy Policy

Last Updated: September 2026

Tien Yan Pte Ltd respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we may collect, use, disclose and protect your personal data when you visit our website, contact us, or interact with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you submit an enquiry or contact us through our website, including:

Full name
Phone number
Email address
Information contained in your message or enquiry

We may also collect certain technical information when you visit our website, such as your IP address, browser type, device information and information about how you interact with the website, where such information is collected through our website platform or related technologies.

2. How We Use Your Information

We may use the information collected to:

Respond to your enquiries and requests
Communicate with you regarding our products, services and business opportunities
Process and manage business or partnership enquiries
Improve our website, products and services
Maintain the security and functionality of our website
Comply with applicable laws and regulatory requirements

Where required, we will obtain your consent before using your personal data for purposes beyond those for which it was originally collected.

3. Sharing of Personal Information

We do not sell or rent your personal information.

We may disclose personal information to third-party service providers where necessary to operate our website or business, such as website hosting, communications, analytics or other technology service providers.

We may also disclose information where required by law, regulation, legal process or a lawful request from an authority.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand how visitors use the website and improve the browsing experience.

Some cookies may be provided by third-party services used on our website.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

5. Protection of Personal Information

We take reasonable administrative and technical measures to protect personal information under our control against unauthorised access, collection, use, disclosure, copying, modification or other similar risks.

However, no method of transmitting or storing information electronically is completely secure.

6. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet our business or legal requirements, or comply with applicable laws.

When personal information is no longer required, we will take reasonable steps to securely dispose of or anonymise it where appropriate.

7. Access, Correction and Withdrawal of Consent

You may contact us to request access to or correction of your personal information held by us.

Where you have provided consent for us to collect, use or disclose your personal information, you may also withdraw your consent by contacting us. Your withdrawal will apply to future use or disclosure of your information, subject to applicable legal or contractual requirements.

8. Third-Party Websites

Our website may contain links to third-party websites or services. Tien Yan Pte. Ltd. is not responsible for the privacy practices or content of these third-party websites.

We encourage you to review their respective privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices or applicable requirements.

The latest version will be published on this page together with its updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the contact details provided on our website.

Nature's Gift, Beyond Generations

天赐珍燕，世代传承

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